FREQUENTLY ASKED QUESTIONS
We make every effort to ensure that the product you receive closely matches the image shown on our website. However, due to factors such as lighting, monitor settings, and slight variations between product batches, there may be minor differences in color, size, or packaging. Rest assured, we prioritize quality and aim to provide the best possible experience. If you have any concerns, feel free to reach out to our customer support team.
To view your sales receipt, you can check your email inbox for the order confirmation email, which includes a link to download or view your receipt. Alternatively, you can log in to your account on our website, navigate to your order history, and access your receipt from there. If you need further assistance, feel free to contact our customer support team.
To return an item, please follow these steps:
Visit our returns page on the website and log into your account.
Select the item(s) you wish to return from your order history.
Fill out the return form with the reason for the return.
Ship the item back using the return label provided, ensuring the item is in its original condition and packaging.
If an item is indicated as “out of stock,” we may restock it depending on demand and availability from our suppliers. To be notified when the item is back in stock, you can sign up for our restock notification on the product page. Alternatively, you can check back regularly for updates. If you have any specific questions, feel free to reach out to our customer support team.
You can ship your order to any address you choose, whether it's your home, office, or a different location. During checkout, simply provide the shipping address you'd like your order delivered to. If you need to change the shipping address after placing the order, please contact our customer support team as soon as possible, and we will assist you.
